It’s December, a time when afternoons are short and evenings come on quickly, when nights are long and breezes blow in from the Arctic, when Main Streets and malls are decorated with glitter and twinkly lights, people are full of holiday cheer, and thoughts turn to — United Parcel Service. Why UPS, you ask? Well, UPS is very busy at this time of year delivering holiday gifts and things, and it hires lots of temporary employees. And I was one of them. In late 1975, while looking for a job after graduating college, I took an interview with the engineering department of UPS. They said they liked my academic credentials, but at UPS you need more than credentials. You first have to prove that you could cut it out there in the mean streets with an overloaded brown parcel truck. So they got me a job as a temporary driver for the holiday season. If I “made standard”, i.e. if I delivered enough packages per hour, they’d consider taking me on in management. I didn’t have any better offers at the time, so I signed up and put on the brown uniform.
This isn’t one of those stories with a happy ending (sorry, I don’t have too many of those). I was let go the day after Christmas. Didn’t “make standard”, thus no management job, back to unemployment. I just wasn’t cut out for package delivery. Not that I goofed off. But I just couldn’t remember the street layout in my assigned sector. Thus I spent too much time zig-zagging back and forth to get my loads delivered. I often came back in the evening with packages that I never got to. That isn’t looked at very favorably at UPS.
Still, it was a memorable 5 weeks in my life. And hey, that’s saying something. So much of life these days is just not memorable. Much time goes by without anything memorable happening, especially in your middle years. Or in my middle years, anyway. But I still remember my UPS days, the retail stores along Raritan Avenue, the factories along the Penn Central tracks, the Hispanic guy with the heavy accent who would say either “heavy” or “not heavy” before handing me a package (and once in a while he’d watch me brace when he said “heavy”, then handed me a flyweight package, followed up with a grin). And the Jewish guy who couldn’t sign for a package, so I scribbled something for him (with his permission). And the time I left behind my delivery log in some factory, but was able to recover it (and thus avoided getting fired immediately). And the night before Thanksgiving when I had to deliver melting turkeys to some really forsaken houses out in the middle of nowhere. Or the Catholic group home with the big old crates of Coca Cola bottles outside. Or the time the police stopped me when I was assigned a rented van (UPS used to rent extra vans during the Christmas rush). Or the lady who gave me a bag of pecans, or the other lady who gave me some hand lotion (it was usually the less affluent people who would give you a tip; the folk on the richer streets seldom even had a nice word for you). Or the candy factory. Or Jesse, the guy who was the shipping clerk at one of my warehouses, who I usually saw in the morning and sometimes again in the evening while delivering a package to his house. Yea, it still brings back smiles.
I will say one thing about being a UPS driver. It was truly a lesson in sociology and community dynamics. You can play Sim City (I still have the 2000 version) or take a class on urban planning, and you still won’t get the feel for a community that you get as a package delivery person. With UPS, you visit the rich ends of town, the poor side, the police stations, the schools, the stores, the gas stations, the hospitals, the offices — you encounter people in just about every walk of life, busy walking the walk that makes their town buzz. You see all the crazy little parts of human activity that come together in a community. You appreciate the complexity and diversity and interdependence of our species a bit more. It is certainly more interesting than an ant farm or a bee colony or connected prairie dog mounds — but somewhat like them in a way.
Well, there was sort of a happy ending. About five days after I was booted by UPS, I got a call from the federal government about a job. A month later I was on my way to Washington to start my career as a bureaucrat. I started writing reports and pushing forms around, and to this day I still do stuff like that. One could say that I’ve been stuck all my life in an office with no idea of what the real world is about. But actually I did get a close-up look at the real world. Perhaps I couldn’t live up to UPS’s productivity standard because my mind was too busy absorbing the goings on of a village called Highland Park, New Jersey, watching it prepare for a solstice holiday ritual. So, there’s nothing for me to feel all that bad about; but I do hope that all of those packages I never got around to delivering finally made their way to their intended receivers!

